Shipping Policy

Your orders are carefully prepared within 24-48 hours and shipped via Colissimo from Monday to Friday. No shipping on weekends and holidays. Orders placed will be dispatched the next business day.

Delivery to a pick-up point or against signature at home is free in Metropolitan France via Colissimo for all orders of an amount greater than or equal to 49 euros. For other orders, delivery is charged according to the weight of the package and the country of destination.

Delivery times are given for information only and correspond to the average processing times observed. They may vary in the event of external factors beyond our control (strikes, pandemics. ), Thank you for understanding.

Delivery to a Relay Point* package of 3. 90 euros offered from 49 euros of purchase

Delivery relay point in mainland France to be selected after payment of your order

Delivery time: 2 to 5 working days

Free Standard Delivery at home against signature from 49€ of purchase in metropolitan France. Below 49 euros of purchase a lump sum of 5. 90 euros will be charged for sending your package against signature

Delivery time: 2-5 working days

For overseas deliveries**:

For Guadeloupe (including St Barthélémy and St Martin), Martinique, Reunion, Guyana, Mayotte and St-Pierre-et-Miquelon

Home delivery against signature, shipping costs according to the weight of the package calculated excluding taxes from Metropolitan France. Delivery costs from 15. 70 euros, estimated time 5 to 7 days

For New Caledonia and its dependencies, French Polynesia, Wallis and Futuna Islands, French Southern and Antarctic Lands.

Home delivery against signature, shipping costs according to the weight of the package calculated excluding taxes from Metropolitan France. Delivery costs from 23 euros, estimated time around 10 days

For other European or World destinations delivery via Colissimo at home against signature depending on the weight of the package. The calculation will be done before the payment of the order and will be displayed in your basket

Each parcel has a barcode which is available to the Customer. When the order is dispatched, this number is sent by email to the Customer to allow him to follow the shipment of the latter on the Colissimo site.

Ethnilink. fr offers you a classic delivery method whose price varies according to the choice of delivery method and the amount of the order as well as the country of delivery.

Delivery in Metropolitan France

  • Delivery calculated according to the delivery method selected, via Colissimo against signature package 5. 90 euros below or equal to 49 euros or in relay point package 3. 90 euros below or equal to 49 euros
  • Delivery is free in mainland France from 49 euros of purchase at home or at a pick-up point
  • For deliveries in Europe and around the world, shipping costs are calculated according to the weight of the package and against signature . . . . . . .

Attention: in case of receipt of a damaged or damaged or open package, do not hesitate to issue a written reservation to the delivery person or the relay point.
Without this, we will not be able to file any claim with the carrier

* When you choose delivery via Colissimo to a relay point or pick up, your package will remain available for 15 days at the selected relay point. After this period, your package will be returned to us and additional costs will be applied in the event of re-shipment. It is your responsibility to carefully track the delivery of your package (a tracking email will be sent to you, otherwise please do not hesitate to contact us on 0143563842 between 11am and 6pm Monday to Friday)
If the selected relay point is not available at the time of delivery of your parcel, Colissimo may decide to deliver your parcel to a substitute relay point near you.

**Regarding orders abroad, any additional customs or import taxes will be the responsibility of the customer

For any questions about your order, you can contact us on contact. ethnilink@gmail. com, we will get back to you as soon as possible